Shipping Information
Overview
At HMSE Global, we strive to deliver your orders efficiently and securely. We offer reliable shipping services across the United Kingdom while complying with UK shipping regulations.
Shipping Options & Delivery Times
- Standard Delivery (2-5 Business Days): £2.99
- Express Delivery (1-2 Business Day): £4.99 (Orders placed before 2 PM GMT)
- International Shipping: Available upon request; charges vary based on destination.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs
- Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
- Free shipping may be available for orders over a certain amount (please check promotions on our website).
Tracking Your Order
- Once your order has been dispatched, you will receive a confirmation email with a tracking number.
- You can track your order via our shipping partner’s website.
Delivery Issues & Delays
- We are not responsible for delays caused by external factors such as weather, customs inspections, or courier issues.
- If your order has not arrived within the estimated time, please contact us at hmse@gmail.com.
Missing or Damaged Items
- If you receive a damaged package or if an item is missing, notify us within 48 hours of delivery.
- We will work with the courier service to resolve the issue and arrange for a replacement if applicable.
Returns Due to Failed Delivery
- If a package is returned due to an incorrect address or failure to collect, the customer may be responsible for additional shipping fees.
Contact Us
For any shipping-related queries, please contact our customer support at info.hmse@gmail.com.
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